Contact & Support Page

We’re here to ensure your experience with our Snake game and website is as smooth as a snake’s scales. Whether you’ve hit a bump, have a question, or just want to drop a friendly “hiss,” we're all ears and ready to help you.

Reporting Problems

Did you encounter a glitch in our game or a snag on our website? We understand how that can be a real fang in the tail. Help us help you by using our contact form to detail the issue. Please include (if applicable):

The more details you provide, the quicker we can slither to the rescue.

Quick Fixes and Troubleshooting

Sometimes, a quick fix is all you need to get back to slithering. Our website and game are designed to work seamlessly across all devices - be it your mobile phone, tablet, or desktop. Encountering a black screen or partial load? Shed that problem by refreshing your page. On PC, hit "CTRL + F5". On Mac, "COMMAND + SHIFT + R". Mobile users, look for the "refresh" button in your device's menu bar.

Persistent issues? Consider clearing your browser’s cache. If that doesn’t do the trick, a manual browser cleanup might be in order. Here are step-by-step guides for:

Make sure to restart your browser after these steps. If the problem continues to slither around, we’re here to help. It’s also worth checking if your current browser is the culprit. Trying a different browser or updating your current one might just be the solution.

Can’t Find Your Answer Here?

No worries. Our contact form is waiting for you. Fill it out with your query, and we’ll get back to you as soon as we can. We’re committed to providing you with the best support possible. Your gaming experience should be enjoyable, and we’re here to ensure it stays that way. Reach out anytime - we’re here to help.

Your Privacy Matters

Your privacy is a big deal to us. Rest assured, your information stays with us and will never be passed on to third parties. Once we’ve resolved any issues, your personal details are promptly removed from our systems.